Effective Date: 24.10.2024
Last Updated: 30.10.2025
Welcome to Aiserra Technology (“Aiserra”, “we”, “our”, “us”).
We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, use our services, or engage with us in any way.
By using our website or services, you agree to the terms of this Privacy Policy.
1. Who We Are
Aiserra Technology specializes in intelligent digital solutions, including Web Development, AI & Automation, SaaS, Cloud Technologies, API & System Integration, LMS, Intranet, and Digital Learning Platforms.
Our mission is to simplify technology and create seamless digital ecosystems for businesses to innovate, scale, and thrive.
If you have any questions regarding this policy, you can contact us at:
Email: contact@aiserra.com / [email protected]
Website: https://www.aiserra.com
Address: Aiserra Technology, 20 First Plaza NW, Suite 601 Albuquerque, New Mexico 87102, United States
2. Information We Collect
We may collect personal and non-personal information from you in the following ways:
2.1 Personal Information
When you interact with us (e.g., by filling contact forms, subscribing to updates, or using our services), we may collect:
Full Name
Email Address
Phone Number
Company Name & Position
Billing or Payment Information (when applicable)
Any message or inquiry details you choose to provide
2.2 Automatically Collected Information
When you visit our website, we may automatically collect:
IP Address
Browser Type & Version
Device Information
Operating System
Pages Visited and Time Spent
Referring Website URLs
Cookies and similar tracking technologies
2.3 Cookies & Tracking Technologies
We use cookies to enhance your browsing experience, analyze site performance, and improve our services. You can manage or disable cookies through your browser settings at any time.
3. How We Use Your Information
We process your data for the following purposes:
To provide and improve our services and digital solutions
To respond to your inquiries or requests
To manage projects, contracts, and communications
To personalize your experience on our website
To send relevant updates, newsletters, or marketing communications (only if you’ve opted in)
To ensure website functionality, security, and performance
To comply with legal and regulatory requirements
4. Legal Basis for Processing (GDPR Compliance)
If you are located in the European Economic Area (EEA), we process your personal data under one or more of the following legal bases:
Consent: You have given clear consent for processing your personal data.
Contract: Processing is necessary to fulfill a contract or service agreement with you.
Legal Obligation: Processing is required by applicable laws.
Legitimate Interests: We process data to improve our services and maintain security, provided your rights are not overridden.
5. Data Sharing and Disclosure
We do not sell, rent, or trade your personal data. We may share your data only with:
Trusted service providers assisting in business operations (e.g., hosting, analytics, payment processing)
Legal authorities if required by law
Partners or subcontractors involved in delivering your requested services (under confidentiality agreements)
All third parties are required to protect your data in accordance with this Privacy Policy.
6. Data Retention
We retain your personal data only as long as necessary for the purposes described in this policy or as required by law. When data is no longer needed, it is securely deleted or anonymized.
7. Data Security
We implement advanced technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. This includes encryption, firewalls, access controls, and secure data storage systems.
8. Your Rights
Depending on your location, you have the following rights regarding your personal data:
Access: Request a copy of your personal data.
Correction: Request correction of inaccurate information.
Deletion: Request deletion of your personal data (“right to be forgotten”).
Restriction: Limit how your data is processed.
Portability: Request a copy of your data in a structured, machine-readable format.
Objection: Object to certain processing activities, such as direct marketing.
To exercise these rights, contact us at soluitions@aiserra.com. We will respond within the legally required timeframe.
9. International Data Transfers
Your information may be transferred to and processed in other countries where we or our service providers operate. We ensure that such transfers comply with applicable data protection laws through appropriate safeguards (e.g., Standard Contractual Clauses).
10. Third-Party Links
Our website may contain links to external websites or third-party services. We are not responsible for their privacy practices or content. We encourage you to review their respective privacy policies.
11. Children’s Privacy
Our services are not intended for children under 16. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected such data, we will delete it immediately.
12. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website with the “Last Updated” date.
13. Contact Us
For any questions, concerns, or requests regarding this Privacy Policy, please contact:
Email: [email protected] / [email protected]
Aiserra Technology LLC
https://www.aiserra.com